Privacy Policy

Privacy Policy

Introduction

Welcome to https://suv-crash-repair.collision-talk.com (hereafter referred to as ‘SUV Crash Repair’, ‘we’, ‘us’, or ‘our’). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and management of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible via links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines the practices when users engage with:

  • Authorized user accounts: Creating and managing accounts, accessing services, and utilizing our applications.
  • Website visitors: Browsing content, interacting with pages, or filling out forms on our websites linked to this policy.
  • Communication: Receiving newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: User names, email addresses, contact details, and passwords.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for processing transactions.
  • Financial Records: Bank account information for direct deposits or payments.
  • Purchase History: Items bought, order numbers, and associated costs.
  • Mobile Device IDs: Unique identifiers from smartphones or tablets for push notifications and analytics.
  • Location Data: GPS coordinates when users interact with our location-based services.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Profiles: Information obtained through social media integration, with user consent.
  • Product Preferences: Choices and interactions related to products on our site.

We collect this data through direct input from users, automatic logging during interactions, and third-party sources who provide us with aggregated or de-identified data.

Cookies

We employ cookies to enhance user experiences and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: Ensure basic functions of our website and applications, such as login sessions.
  • Preferences: Remember user preferences for a personalized experience.
  • Analytics: Track site usage, gather aggregate data, and improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to opt-out of certain tracking activities.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the retention period expires or when data is no longer needed for its original purpose, we delete or anonymize it securely. Our retention periods vary depending on the type of data and legal obligations.

Security Measures

SUV Crash Repair implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption for secure data transmission and storage.
  • Engagement of reputable third-party processors who adhere to strict privacy standards.
  • Regular security assessments and updates to protect against emerging threats.

Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected such data, we will take steps to delete it as soon as possible.

Your Rights

Depending on your location, you may have specific rights regarding personal data:

  • Access and rectification of your data
  • Erasure or deletion of your information
  • Restriction or object to the processing of your data
  • Portability of your data
  • Right to be informed about data collection practices
  • Right to lodge complaints with supervisory authorities (data protection regulators)
  • Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

To exercise these rights or have questions regarding data privacy, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website with an updated effective date. We encourage users to periodically review this page for the latest information.

Contact Us

For inquiries, unsubscribe requests, or if you have any questions regarding data privacy, please reach out to us: